FAQ – Fresh Utah Peaches and Produce in Arizona

How often are there fruit and produce orders?

Harvest season is from mid-August to early-October. That's when the produce is ready, and they wait for it to be ripe before they pick it. There is usually a shipment about every 14 days.

How can I know what produce will be on future orders?

We find out what produce will be on the next order about 2 days after the previous order has been delivered. So check the website about a week and a half before the delivery date you desire to see what will be on that order. Keep in mind that what is available is dependent on what the farm has available this year.

Where do I pick up my order?

When you place your order you will choose one of 2 Arizona locations, San Tan Valley or Mesa. You will receive a confirmation email that contains the address of your pick up location.

How do I know when to pick up my order?

You will receive emails as we get closer to pick up day to keep you posted, as well as an email the day of or the day before delivery letting you know what time the fruit will be ready for you to pick up. PLEASE put the pick up date on your calendar. Sometimes there can be delays with the truck, and we will communicate any changes.

What if I want to pay by cash?

We no longer take cash payments. We have found that when people prepay they are much more likely to actually come pick up their order. 🙂

What if I can’t pick up my order on delivery day?

Fruit and produce deliveries are made to residential homes. As such we do not have room to keep your boxes refrigerated. Fruit is picked ripe and ready to go so it does not have long to wait around. If you cannot pick up your order, or cannot have someone else pick it up for you, please let us know. PLEASE put the pick up date on your calendar. All orders will be sent to the San Tan Valley pick up location if you miss pick up day.

What if I want to add more boxes to my order?

Not a problem. Just fill out the order form again with the things you would like to add and we will add it to your order.

I need to cancel my order. What do I do?

Before the order deadline, if you need to cancel, send us an email at [email protected]. Please include your name and phone number and what items you would like to cancel. We will be sure to refund you your payment. There is no cancelation of orders after the order deadline. If you find yourself in that position we recommend that you find someone that would like to buy the box from you.

What kind of quality is the fruit?

Here is a note from the farmers about the quality of their fruit:

We care about you and our product. Your safety is our primary concern. As stringent advocates for the domestic food supply, we have implemented one of the most comprehensive and accountable food safety systems in the industry.

The program has been in effect and monitors 100 percent of the total packages shipped to our customers.

The cornerstone of our program is the use of an outside 3rd party audit program (we use AIB ) the well-respected firm which audits and verifies our facility is using accepted and safety guidelines to minimize risk and potential harm.

Fowers Fruit Ranch is also Global GAP Certified with an inspection occurring once a year to make sure we are using safe and sustainable growing practices.

Additional verification of our program is through routine and continuous monitoring by FDA, USDA, state departments of agriculture, health departments, third party auditors, customers, and through internal inspections.

Is the fruit “organic”?

The short answer is no, it is not. Tami, from the ranch, says, “My personal belief is that organic has become a marketing label for farms to make more money and in consumers' minds it makes them feel like they are getting a safer product.”

For more information on the ranch's farming practices click here.

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Fresh Utah Peaches and Produce in Arizona

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